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Parts, Warranty and Technical Support

For assistance, please reach out to the Warranty and Parts Department at Palram-Canopia, which is serviced by Footprint Products Inc. and is based in Mississauga, Ontario. Complete the submission form below and we will forward your request to them.

Your contact information

Full Name

Phone Number

Address

City

Province

Postal Code

Your purchase

Online retailer you bought from

Order Number

Year of Purchase

Product Type

Warranty Status

Product Model and Issue Description

Tell us the exact model name and size, and what is missing or damaged. The model name is printed on the carton label and in your assembly manual.

Parts you need

Use the part numbers shown in the parts list of your assembly manual. Press Enter in any box to add another line, or use the button below.

Part Number

Description

Quantity

Parts you need

Photos

A photo helps us identify the right part quickly. After you submit this form, email your photos to sales@canada-greenhouse-kits.ca with your order number in the subject line, or simply reply to our response with the images attached.

Fields marked * are required. We use this information only to process your parts and warranty request.

Prefer to talk to someone? Call us at 1-877-322-5487, Monday to Friday.